Most modern smartphones are. iPhones are esim-compatible from iPhone XR and later. For Samsung, the Galaxy S20 and later models are eSIM-compatible. For Google Pixel, the Pixel 3 and later models are eSIM-compatible.

You can activate your eSIM by scanning the QR code that we provide. If you can't scan the QR code, you can manually enter the details. We will guide you through the process.

Yes, you can purchase the eSIM now and activate it later once arrived at your destination. You will usually have few months to activate the eSIM. The eSIM validity period will start once you activate it.

If you can't activate your eSIM, please contact our support team. We can refund you if you can't activate the eSIM (if it hasn't been used).

Yes, we recommend you to purchase your eSIM before you travel. You can activate your eSIM at any time once you arrive at your destination.

The activation process is instant. You will be connected to the network as soon as you scan the QR code or enter the details manually.

You can keep your physical SIM card in your phone. You can use both the eSIM and physical SIM card at the same time.